Patient Services Team

Ensures that your visit and sessions are always seamless and enjoyable.

Hillary Youngman - color (800x640)Hillary Youngman – MBA, Director of Operations
Hillary is a graduate from the University of Texas with degrees in English and Linguistics. Her previous experience in the customer service field and her love of children led her to this career path. She enjoys working with patients and their families every day to help them realize their full potential. Hillary’s ultimate goal is to give every patient the best possible experience at OCVT.

Yanell Ramos – Head of Patient Services, Pecan Park
Yanell graduated from Texas A&M University with degrees in Biomedical Science and Psychology. Her interests in science, public health, and healthcare policy has motivated her to pursue a career in healthcare administration at OCVT. Her goal is to obtain a master of business in healthcare administration and use her diverse skillset to assist doctors and therapists in our community to provide the highest level of care. Her genuine passion for connecting with each and every family member makes her a perfect addition to the amazing group of specialists and therapists at OCVT.

Alisa Fayne – Patient Services Coordinator
Alisa is a graduate from the University of Texas at Austin with a Bachelor’s degree in Political Science. She has a diverse work background that ranges from working with Texas Representatives to college students. Alisa was drawn to OCVT by her desire to assist families and make their experience as pleasant and enjoyable as possible. Her ultimate goal is to ensure every patient and their family feels that they are genuinely cared for at OCVT.

Anthony HernandezAnthony Hernandez – Patient Services Coordinator
Anthony is currently an undergraduate at The University of Texas at San Antonio, completing his Bachelor degree concurrently with his Masters in Accountancy. During his free time, he enjoys going to the movies and exercising. His admiration for seeing people reach their fullest potential is what lead him to OCVT. With experience working with children, his favorite part of his day is welcoming and building relationships with families who enter our doors.

Esther Kao – Doctor’s Assistant
Esther graduated from the University of Texas at Austin with a B.S.A. in Chemistry. She is seeking to attend physician assistant school. Esther was drawn to OCVT by their drive to help others. She strives to help provide the best care possible to every patient.

Derriann Green – Patient Services Coordinator
Derriann attended Montana State University Bozeman where she had an opportunity to work in a Childhood Development Program partnered with ABC Kidz Preschool. During her time at this preschool, she developed valuable skills in dealing with a wide variety of children. She had the chance to move to Austin, TX at the end of 2018 and has enjoyed getting to know the area and developing her passion for working with children and adults. This time has set her up for a bright future working as a Patient Service Coordinator, and she looks forward to providing the best connections possible for each individual that chooses OCVT.

Leonardo Olguin De Santiago – Patient Services Coordinator
Leo is currently an undergraduate at The University of Texas at Austin completing his B.S.A degree in neuroscience. He plans to attend medical school after graduating with his undergraduate degree. He looks forward to helping OCVT families in our clinic in any way possible. He makes sure to provide the best possible services and care he can offer.

Trang Diep – Patient Services Coordinator, Doctor’s Assistant
Trang is currently pursuing her Bachelor’s in Medical Lab Technology at UTMB while working part-time at OCVT. She loves working with kids and enjoys providing the utmost care for all patients. She also enjoys meeting people and listening to their stories and backgrounds. It is in her greatest honor to have the chance to work with OCVT and be part of the team.

Suzett Fernandez – Patient Services Coordinator
Suzett is currently an undergraduate at The University of Texas at Austin studying Human Development and Family Sciences. Her passion for serving patients has driven her to work at OCVT to ensure all patients are receiving the best care. Her goals are to pursue a career in the medical field and keep expanding her knowledge in the healthcare area. During her free time, Suzett enjoys spending time with her family and traveling.

Gabriela Ibarra – Patient Services Coordinator

Lily Esquivel – Patient Services Coordinator, Doctor’s Assistant